Everyone wants to have satisfied clients, but that is easier said than done. If you are working on a project that runs over many months you want to be sure there are no surprises for anyone involved in the process. We suggest sending your main point of contact a bi-weekly update. The person overseeing your work probably has a lot on their plate and may not be engaged in your work on a daily basis, but your messages can help them stay tuned into process. Want to know what to include in those messages? We have that and more tips for ensuring client satisfaction in our newest video.