Everyone wants to have satisfied clients, but that is easier said than done. If you are working on a project that runs over many months you want to be sure there are no surprises for anyone involved in the process. We suggest sending your main point of contact a bi-weekly update. The person overseeing your work probably has a lot on their plate and may not be engaged in your work on a daily basis, but your messages can help them stay tuned into process. Want to know what to include in those messages? We have that and more tips for ensuring client satisfaction in our newest video.
Looking for some inspiration that will help you set bold sustainability goals? Check out this webinar on Greenbiz.com. It focuses on how going big when it comes to sustainability goals can be a smart business strategy as well as good stewardship. The panel is composed of sustainability professionals from big businesses — General Mills, Kering, McDonald’s and Quantis — and discusses topics like science-driven goal setting, the Science-Based Targets initiative, planetary boundaries, Sustainable Development Goals and more. The talk also provides concrete business cases from diverse organizations so you can see how they're working through this transition.
Enjoy this post from the SSC Archives.
Everyone talks about mentoring, some with an eye roll and some with awed reverence of that one person who changed me forever. If you’re a sustainability consultant, you should be looking for mentors in places you may not have thought to look.
The obvious places we look for sustainability mentors: other consultants, professors, sustainability leaders.
But running a consultancy is more about sustainability, it’s about business skills. And, therefore, looking for mentors across the spectrum to help you build the support skills to run a business is crucial. And, even more interesting, you don’t even have to know your mentor to learn from her.
Look to people outside of sustainability and use best-practice from other fields to improve your own business as a sustainability consultant.
You’ll need much more than sustainability knowledge for your consultancy to succeed as a viable, profitable business. You’ll need to know how to sell, manage employees, manage clients, work with media, and keep up-to-date on everything from small-business taxes to major moves in sustainability reporting and policy.
It’s a big job, and you’re going to need all the help you can get!
Do you have a great “virtual mentor”? Tell us who it is in the comments.