FAQs > Purchasing an SSC Product > I purchased a product from you, but didn't receive it. What's the problem?
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Check your email! All of our downloads are provided in the e-receipt that confirms you purchase -- look for the link in the top left side of your e-receipt.
Remember! The link is only good for a limited amount of time (3 clicks) for security, so be sure to save the file somewhere you can refer back to later.
