Everyone wants to have satisfied clients, but that is easier said than done. If you are working on a project that runs over many months you want to be sure there are no surprises for anyone involved in the process. We suggest sending your main point of contact a bi-weekly update. The person overseeing your work probably has a lot on their plate and may not be engaged in your work on a daily basis, but your messages can help them stay tuned into process. Want to know what to include in those messages? We have that and more tips for ensuring client satisfaction in our newest video.
This year marks the 5th Annual GreenBiz Group’s State of the Profession report, which examines the evolution of the role of the sustainability leader in today’s business world. Each year, GreenBiz conducts an in-depth survey to find out how much sustainability leaders earned, where they worked and what their job entails. A few highlights from this year’s report are a look at whether sustainability programs are sustainable, the rise of the specialists, the implementation of external talent and the gender pay parity.
One of our favorite takeaways from this year’s report?
That the most important factor impacting whether or not an organization would push their sustainability efforts to the next level was customer pressure. Not top investors or C-Suite demands, but instead the value that people have put into taking care of our planet.
For insight into this and so much more, check out the 2018 State of the Profession Report.
We try to post a new blog at least once a week, just to share our insights into the world of sustainability strategy and what it takes to be a sustainability consultant or professional today. Here are our most-read posts from November.
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